Ken Daly is an investor, industry commentator and the CEO of innovative international consumer brand JML.
'UK RETAILERS SEE 6% drop in shopper numbers,’ ran one headline recently. ‘More clouds gather over UK retail,’ went another. Swipe through your morning news feed and you’ll have the impression that wherever you look, you’ll find the detritus and charred remains of the latest victims of the ‘retail apocalypse’.
Bricks and mortar retailers are currently in a mad rush to offload stores. Boots recently announced that they are likely to close 200 outlets. Marks & Spencer see their future with a slimmed down portfolio of physical shops, and the once mighty Arcadia is just the latest British retailer to
SEVERAL WEEKS AGO, I issued a warning of sorts. My intention was to reach retailers whose preoccupation with profitability in these times of upheaval was, perhaps understandably, blinding them to the concerns of their staff. My article was also a response: Mark Price, the former managing director of Waitrose, had
In the world of retail, the trend towards cashless payments has increased the number of transactions, and prompted leading figures in the sector to call for the contactless limit to be increased just two years after its last bump. It’s just the latest example of how developments in the tech
ONE OF THE many things that Brexit has proved is that the pound is no longer the reliable medium of exchange that we’ve grown accustomed to over the past 30 years. Its plunge in value since the decision to leave the European Union was made in June of 2016 has
THIS WEEK, FIGURES showed that retailers in the United Kingdom had suffered their worst January for sales since 2013. Commentators described a distinctly gloomy state of affairs for British retail. Indeed, the phrase “high street gloom” racked up close to 700,000 Google search results over the course of 2017, reported
JUST A FEW years ago, the widespread prediction was that bricks-and-mortar retail would fall by the wayside or even collapse entirely. That has been proved wrong: organisations large and small, old and new, have shown great resilience, and an enormous capacity for innovation. Far from falling off a cliff, companies